| Customer care number | 0124-441 4888 |
| Merchant Support | 0124-4669777 |
| E-mail Support | info@shopclues.com |
| Media related support | PR@shopclues.com |
Head Office
Clues Network Pvt. Ltd.
Building No. 112,
Sector- 44,
Gurgaon, 122001, Haryana, India
Frequently Asking Questions
How many days it take to process Refund?
Refund depends on the mode of the payment as below
- CluesBucks: 1 – 2 Business days
- Debit card: 7 – 9 Business days
- Credit card: 10 – 15 Business days
- NEFT : 4 Working Days
- Wallets : 7 – 9 Working Days
How to track refund status?
Login -> My orders -> Refund Status
How to cancel the order?
Sign-In -> My Orders -> Cancellation Request
Where do I view my CluesBucks+ and how to check balance?
Sign In >> My Account >>My CB’s
My CluesBucks+ section shall display the following –
- Current CluesBucks+ balance
- Orders placed using CluesBucks+
- CluesBucks credited for any Contests/Promotions
Useful links
Sell with Shopclues