CIBIL Customer care helpline numbers-Email Support-FAQs

cibil customer care helpline numbers

Customer care helpline number +91 – 22 – 6140 4300
Timings [Mon – Fri]: 10:00 AM to 06:00 PM
Board line telephone +91 – 22 – 6638 4600

Registered Corporate office

TransUnion CIBIL Limited
(Formerly: Credit Information Bureau (India) Limited)
One Indiabulls,
19th Floor, Tower 2A-2B,
Senapati Bapat Marg, Elphinstone Road,
Mumbai 400 013.
Tel : +91 – 22 – 6638 4600

CIBIL Global Offices

South Africa TransUnion
Wanderers Office Park
52 Corlett Drive, Illovo
Johannesburg, South Africa, 2196
Kenya CRB Centre – 2nd Floor,
 Prosperity House, Westlands Road, Off Museum Hill, Westlands, Nairobi , Kenya
Rwanda Centenary House, 4th Floor,
P.O. Box 5733 Kigali, Rwanda
Zambia 5th Floor,Mukuba Pension House,
Dedan Kimathi Road, Lusaka, Zambia,
P O Box 31199, Lusaka, Zambia
Namibia Room 116, 1st Floor,
269 Independence Ave Building, Windhoek
P O Box 1752, Windhoek, Namibia
Botswana Millenium Office Park, Unit 8, Plot 115,
Kgale Mews, Gaborone,Botswana
Private Bag 305, Gaborone, Botswana
Swaziland Office 204, Liqhaga House
Nkoseluhlaza Street, Manzini
P O Box 2642, Manzini, Swaziland
Canada TransUnion
3115 Harvester Road, 3rd Floor
Burlington, ON, Canada L7N 3N8
United States – Corporate Headquarters TransUnion
555 W. Adams Street
Chicago, IL 60661
Mexico TransUnion Soluciones de Información R.L. de C.V.
José Luis LaGrange 103, Piso 3
México D.F. Del. Miguel Hidalgo 11510
Brazil TransUnion
Rua Vergueiro, 2016 – 11º andar
CEP 04102-000 ,  São Paulo,  SP, Brasil
Dominican Republic TransUnion
Av. Abraham Lincoln 1019, Ensanche Piantini
Santo Domingo, República Dominicana
Chile TransUnion
Monjitas 392 – Piso 5
Santiago, Chile
Puerto Rico TransUnion
City View Plaza I / Suite 510
648 Road 165
Guaynabo, PR 00968-8000
Costa Rica Sabana Norte 300Mts Oeste del ICE, Edif. Torre la Sabana P. 3
San José, Costa Rica
Nicaragua Ofiplaza El Retiro, Edificio No. 6,
Suite 625
El Salvador 89 Av. Norte y Calle El Mirador
Complejo World Trade Center
San Salvador
Torre Futura, Nivel 8, local 01
Col. Escalón
Guatemala 2da. Calle 7-93 zona 14
Edificio Plaza Las Conchas 5to. Nivel.
Ciudad de Guatemala
Honduras Edificio corporativo Guijarros. Segundo Nivel  Colonia Lomas del Guijarro Calle Viena.
Tegucigalpa, Honduras
Colombia Calle 100 No. 7A – 81 Piso 8, Bogotá, Colombia
India TransUnion CIBIL
One Indiabulls Centre
Tower 2A, 19th floor, Lower Parel,
Mumbai -400 013
Hong Kong TransUnion
Suite 811, 8th Floor, Tower 5, The Gateway,
15 Canton Road, Tsim Sha Tsui,
Kowloon, Hong Kong
Philippines TransUnion Information Solutions Inc.,
27th Floor Unit AB, Tower 1
Ayala Triangle, Ayala Avenue
Makati City, Philippines 1226
United Kingdom TransUnion UK Head Office
One Park Lane 
West Yorkshire 
LS3 1EP 
United Kingdom TransUnion London
1st Floor Red Lion Buildings 
12 Cock Lane 

Frequently Asking Questions

What is a CIBIL Score?

CIBIL Score is a 3 digit numeric report of your credit previous history. That consists the details of ‘Accounts’ and ‘Enquiries’ details on your CIBIL Report and ranges from 300 to 900 points. The score is closer to 900, the possibilities of the chances of your loan application getting approved.

How to improve/increase CIBIL score?

  • Pay always your dues on time
  • Don’t use too much of credit. Always control in utilization of spending.
  • Always maintain equivale levels of secured and unsecured loans.
  • Don’t apply excessive credit.
  • Monitor your Signed, guaranteed, or jointly borrowed loans.
  • Monitor and review your CIBIL score.

How can I get free CIBIL Score ?

CIBIL offers you with one CIBIL Score and Report for free once in a calendar year.

Click here to access free CIBIL Score

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