Disney Hotstar Customer Support – Way2Customer care

Disney Hotstar Customer care

Customer Support E-mail

Customer support E-mailhello@hotstar.com
Contact AddressNovi Digital Entertainment Private Limited
Urmi Estate, Ganapatrao Kadam Marg,
Railway Colony,
Lower Parel, Mumbai,
Maharashtra 400013

Frequently Asked Questions

How to become a premium member?

  1. Go To Premium.Hotstar.com from any browser.
  2. Register with your Phone number.
  3. Enter Your Payment Details.

How many people can see one plan?

Disney+ Hotstar VIP – Users can watch content on one screen at a time only

Disney+ Hotstar Premium – users can access their Disney+ Premium account on 2 screens simultaneously.

How to change my plan?

You can upgrade your plan – going to ‘My Account’ on your Web or App and click on ‘Upgrade to Premium Annual’. The balance duration on your existing plan would be adjusted.

Can I subscribe sports only plan?

There is no such type of sports plan.

User should subscribe for Disney+ Hotstar VIP or Disney+ Hotstar Premium Plans.

Will paid user getting advertisements while watching?

Premium users – don’t get any Ads except in LIVE streaming such as Sports, News, and other LIVE Shows

VIP users – get Ads on Star Serials, Movies, LIVE Sports, LIVE News & other LIVE Shows.

Hotstar Specials are ad free content.

Useful Links



Google Play App

App Store App