Zoomcar Customer Care Helpline Number

Zoomcar is a Bangalore bases car rental & Self Drive company obtained 4.7 customer reviews with 50 Lakh happy customers. Acroos India the maintaining 6500+ cars with 3000+ daily rides. ZoomCar customer care toll free helpline, e-mail support and other customer queries are discussed below.

Zoomcar Customer Care helpline & e-mail support

Customer care Number 24×7(All Queries including of breakdown, accidents) 18601239666
Customer Support E-mailinfo@zoomcar.com
Queries about car insurance zoomcarcare@acko.com
For Breakdown Incidents call 080-67481200
For Breakdown Incidents e-mail support@zoomcar.com

Registered Office : 

Zoomcar India Private Limited
Unit Nos. 701 to 717,
7th Floor, Tower-B, Diamond District,
No. 150, Airport Road, Kodihalli,
Bangalore – 560008, India

Useful links

Official website

Mobile App Android

Mobile App I Phone




Social links





Frequently Asked Questions by customers

How will I receive my Refund?

Refund would be initiated to the account or card used to make the payment it will take 5 to 15 days to settle. If the payment had done from the wallet account, take 24-48 hrs for the refund to settle.

How long do refunds take?

Cashfree -1day, PayTM -1 day, PhonePe -1 day , ICICI, HDFC, CITI, AXIS, KOTAK : Net banking 3-7 days, Credit card :5-7 days, Debit card :5-7 days) • ALL OTHER BANKS : Net banking :7-10 days, Credit card : 7-10 days, Debit card :7-10 days.

When will I get my security deposit refunded back?

Once the booking gets completed, Zoomcar would process the refund of your security deposit within 6-12 hours. The payment owed will be deducted from the security deposit in the event the customer is found to violate Zoomcar Terms & Conditions.

What is the pricing for these Emergency bookings?

Cost for every 24 hrs will be at a car category level such as : Compact Car – Rs.1000 Hatchback – Rs.1200 Mini SUV – Rs.1600 SUV – Rs.2000

What do I do if I meet with an accident?

Immediately inform to Zoomcar by calling 18601239666 and we will guide you through the entire process. We will coordinate everything i-e police, insurance, and road-side assistance. Do not go from scene of the accident until support has arrived.