Customer Support
| Customer Care Number | 1800 208 9124 |
| Quick Care | 19124 |
| Head Office Contacts | 011 66112222, 011 66112256, 011 66112162, 011 66112272. |
Office Contacts
Corporate Office
NDPL House, Hudson Lines
Kingsway Camp
Delhi-110 009
Phone: 011 66112222 / 011 66112256 / 011 66112162 / 011 66112272
Fax: 011 27468042
Head of Department
Customer Services & Key Consumer Group
Tata Power-DDL
Cencare Building,
Opposite C-2 Block,
Keshav Puram, Delhi – 110035
Toll Free Help Line No – 19124 / 1800-208-9124
Customer Care Centers
| District | Contact Details |
| Moti Nagar | District Office Building, 33KVA Grid, Inder Puri, Behind Pusa Institute, Delhi. Contact No. 011-66233443 |
| Model Town | District Office Building, Gopal Nagar, Near Azadpur Flyover Contact No. 011-66112407 |
| Keshavpuram | District Office Building, Near Laxmi Bai College, Phase – 3, Ashok Vihar, Delhi. Contact No. 011-66039198 |
| Civil lines | District Office Building, Hudson Lines, Civil Line, Delhi. Contact No. 011-66112257 |
| Kirari | District Office Building, Sec 22, Pkt-1, Rohini opp Lakhi Ram Park Nr Rg-22 Grid, Delhi. Contact No. 011-66039143 |
| Mangolpuri | District Office Building, Mangolpuri Industrial Area Phase-1, Mangolpuri Delhi. Contact No. 9643512532 |
| Pitampura | District Office Building, GP-6 Block, Pitampura, Delhi. Contact No. 9643458498 |
| Rohini | District Office Building, Sector-3, Shakti Deep Building, Rohini, Delhi. Contact No. 8860713456 |
| Shalimar Bagh | District Office Building, 33 Kv Grid Sub Station, Near Jaspal Kaur Public School, Shalimar Bagh, Delhi. Contact No. 9643512592 |
| Dheerpur | TATA Power-DDL Office, 66/11 KV Grid Sub-Station Dheerpur, Outer Ring Road, Nirankari Park, Near Dheerpur C V Raman ITI Contact No. 9643196146 |
| Badli | District Office Building, DSIDC Gate No-5, Badli Ind. Area, Near MTNL Office, Delhi. Contact No. 8929295054 |
| Narela | District Office Building, Bawana Road, Near Fire Brigade Office, Narela, Delhi. Contact No. 8929313895 |
| Bawana | District Office Building, Main Road Bawana, Near Aditi Girls College, Bawana, Delhi. Contact No. 8929852990 |
SMS Support
| REQUEST | SMS CODE |
|---|---|
| No Supply Complaint | SMS TPDDL NCC XXXXXXXXXXX to 56070 |
| Shutdown Details | SMS TPDDL OI XXXXXXXXXXX to 56070 |
| New Meter Connection | SMS TPDDL NEW to 56070 |
| Current Bill Details | SMS TPDDL CBL XXXXXXXXXXX to 56070 |
| Last 5 Bill Details | SMS TPDDL BL XXXXXXXXXXX to 56070 |
| Last 5 Payment Details | SMS TPDDL PMNT XXXXXXXXXXX to 56070 |
| Stop Paper Bill | SMS TPDDL SPB XXXXXXXXXXX to 56070 |
| Fire Emergency | SMS TPDDL EMG XXXXXXXXXXX to 56070 |
| Unhappy with Services | SMS TPDDL UNHAPPY Notification Number to 56070 |