Customer Support
| Customer Care Number | 044 4298 4541 |
| WhatsApp Support | +91 73049 26929 |
| Miss call from registered mobile Number | 044-45602401 |
| E-mail Support | customer.support@hdbfs.com |
Office Contacts
CORPORATE OFFICE
HDB Financial Services Limited,
Ground Floor, Zenith House,
Keshavrao Khadye Marg, Mahalaxmi,
Mumbai – 400034.
REGISTERED OFFICE
HDB Financial Services Ltd.,
Radhika, 2nd Floor,
Law Garden Road, Navrangpura,
Ahmedabad – 380009
Complaints/Grievance Redressal Contacts
| Level -1 (Queries / Feedback / Complaints) Customer will receive a response within 10 working days | 1)+91 44 4298 4541 2) E-mail 3) Visit Branch |
| Level -2 (Complaints Redressal) Customer will receive a response within 10 working days | Complaint Escalation |
| Level -3 (Grievance Redressal Officer) Customer will receive a response within 10 working days | +91 44 6156 0100 GRO Escalation |
| Level -3 (Nodal Officer / Ombudsman) Customer will receive a response within 10 working days | 1) Contact: Nodal officer Details 2) Contacts of NBFC Ombudsman 3) Features of the NBFC Ombudsman Scheme 4) Form of Complaint |
| Level -4 | The Officer-in-charge Reserve Bank of India 1st Floor, Department of Non-Banking supervision, Ahmedabad – 380006. |
Products Offered
- Personal Loan
- New to Credit Loan
- Doctor’s Loan
- Business Loan
- Auto Loan
- Two Wheeler Loan
- Fintech Co-Lending Programs
- Gold Loan
- Loan Against Property
- Emergency Credit Line Guarantee Scheme (ECLGS)
- Enterprise Business Loan
- Credit Card Balance Transfer
- Consumer Durables Loan
- Commercial Vehicle Loan
- Construction Equipment Loan
- Car Loan
- Used Car Loan
- Loan Against Securities
- Loan Against KVP / NSC
- Loan Against Bonds
- Loan against Lease Rental
- Equipment Loan
- Tractor Loan
- Life Insurance
Investors/Shareholders Support Contacts
| Investors Grievance | Company Secretary & Compliance Officer HDB Financial Services Limited, Ground Floor, Zenith House, Keshavrao Khadye Marg, Mahalaxmi, Mumbai – 400034. Email: compliance@hdbfs.com Phone: +91 2239586368 Fax: +91 2239586666 |
| Registrar & Transfer Agent | Link Intime India Pvt. Ltd. C 101, 247 Park, L B S Marg, Vikhroli (West), Mumbai – 400 083 Phone: 91 022 4918 6000 Fax: 91 022 4918 6060 Email: rnt.helpdesk@linkintime.co.in Email: bonds.helpdesk@linkintime.co.in Website: http://www.linkintime.co.in |