IOB Customer Care Helpline Number & E-mail
| Banking Customer Care Number-Toll Free | 1800 425 4445 |
| Customer Service Department Numbers | 044-28519568, 044-28591029, 044-28525496, 044-28587353 |
| Credit Card Helpline Number-Toll Free | 1800 425 7744 |
| Complaints Against Corruption | 1800 425 3402 |
| For UPI/BHIM Related Issues | upihelp@iob.in |
| For IMPS Related Issues | impshelp@iob.in |
| Central Office Address | Indian Overseas Bank 763 Anna Salai, Chennai – 600002 Phone: +91-44-28524212 |
Other Contacts of Departmental Heads
| Sr. No. | Name of Officer & Designation | Nature of Enquiries | Phone/Fax No. | Email Id |
| 1. | Sh. R Ravichandran, Chief Manager | ATM / Visa Debit Card Related Issues | 044-28889359 | atmcard@iobnet.co.in |
| 2. | Sh. R. Ravichandran, Chief Manager | ATM Transactions Related Issues | 044-28519464 | atmtxns@iobnet.co.in |
| 3. | Sh. Parag H Petkar, Chief Manager | NEFT/RTGS | 044-28889397044-2858 896Fax: 044-28523372 | rtgscell@iobnet.co.in |
| 4. | Sh. A. Madhumohan, Chief Manager | Internet/Mobile Banking | 044-28889350044-28889338 | eseeadmin@iobnet.co.in |
| 5. | Sh. S Ravi Shankar, Chief Manager | Pension Matters | 044-28514120,044-28889289,044-28889384Fax: 044-28514903 | cppc@iobnet.co.in |
| 6. | Sh. M. Sundaramoorthy, Chief Manager | Credit Card | 044-71729701 | creditcard@iobnet.co.in |
| 7. | Sh. Desikan V, Chief Manager | ATM Installations & Management Related Issues | 044-28889176 | iobtcbil@iobnet.co.in |
| 8. | Sh. S.V. Kannan, Chief Manager | Retail Banking/Home Loans/Education Loans/Deposits | 044-28519490044-28519639 | mdd@iobnet.co.in |
| 9. | Sh. Prafulla Kumar Mahapatra, AGM | Agri & Rural Credit | 044-28519444Fax: 044-28418030 | pcdagri@iobnet.co[dot]in |
| 10. | Sh. Rohit G Nitnaware, Chief Manager | MSME Department | 044-25819699 | msme@iob.in |
| 11. | Sh. S. Nandakumaran, Company Secretary | Bank Shareholders | 044-28889333 | cosecy@iobnet.co.in |
| 12. | Sh. Anil Kumar Ranjan | Foreign Exchange Inward Remittances | 044-28519618 | fedcar@iobnet.co.in nrihelp@iobnet.co.in |
| 13. | Sh. K. Ramasamy, Chief Manager | Forex Related Matters | 044-28519613044-28519501 | fedgen@iobnet.co.in |
| 14. | Smt. Leena R.V., Asst. General Manager | Other Public Grievances | 044-28519448Fax: 044-28591029 | csd@iobnet.co.in |
| 15. | Smt. Uma Maheswari B, General Manager | Customer Services Dept., Chennai | 044-28519511 | umamaheswarib@iobnet.co.in |
Grievance Redressal Process and Contacts
Step-1
Contact Branch Manager where customer have the account over the phone call or Register the Complaint in the Complaint Register available with Branch Manager. Customer will get the solution of his/her problem within 7 days.
Step-2
If the customer does not meet the solution. Customer may write to the Regional Manager or send an email and will receive the response within 7 days. Please click here for details.
Step-3
If the Complaint still not solved by the Regional Manager, customer may write or send an email to the General Manager, Customer Service Department, being the Nodal Officer, Public grievances at Central Office and customer will get the Solution within 7 days. Please click here for details.
Step-4
If not resolved with the above 3 steps, Indian Overseas Bank has appointed Sri. S. Ramesh as the Internal Ombudsman of the Bank. Ask by name and designation with the above contacts approach the Internal Ombudsman.
Step-5
Even after approached the above steps, if not satisfied customer may approach Banking Ombudsman by RBI.
Regional Offices
| Regional Office Name | Regional Office Address | Phone Number |
| Agra | Sector 12 A, 3rd Floor, Padam Business Park, Sikandara Avas Vikas Yojna, Agra, Pin: 282007, Uttar Pradesh | 0562-2602277 0562-2502288 |
| Ahmedabad | 1st Floor Sharad Shopping Centre Chinubhai Tower, Ashram Road, Ahmedabad, Pin: 380009 Gujarat | 079-26589858 079-26589865 079-26589866 079-25689864 |
| Bangalore | 10/1, III, Laxminarayan Complex, Palace Road, Vasant Nagar Bangalore Pin: 560052 Karnataka | 080-22950207 080-22950208 080-22950209 080-22950210 080-22950212 080-22950301 |
| Baroda | 3rd Floor Aries Complex B.P.C. Road, Alkapuri Baroda Pin: 390005 Gujarat | 0265-2331582 0265-2331710 0265-2330779 |
| Berhampur | VOS Campus, 2nd Floor Vijay Bhawan, Engg. School Road Berhampur Pin: 760010 Odisha | 0680-2290408 0680-2290405 |
| Bhopal | 2 C.P. Square Malviya Nagar Bhopal Pin: 462003 Madhya Pradesh | 0755-2559934 0755-2559954 |
| Bhubhaneshwar | B/2, West Sahid Nagar, Khurda Dist. Bhubneshwar Pin: 751007 Odisha | 0674-2545135 0674-2546557 0674-2541406 |
| Chandigarh | SCO-11, Madhya Marg Sector 7C Chandigarh Pin: 160019 Chandigarh | 0712-2795769 0172-2795842 0172-2795708 0172-2793014 |
| Chennai I | 763, New Building Annex 3rd Floor, Anna Salai, Chennai Pin: 600002 Tamil Nadu | 044-28416619 044-28511822 044-28521127 044-28552172 |
| Chennai II | 3rd Floor IOB CentralOffice Building (Annexe) 763, Anna Salai Chennai Pin: 600002 Tamil Nadu | 044-28525980 044-28521096 044-28521097 044-28521117 |
| Coimbatore | 11/952, Cross Cut Road Gandhipuram Coimbatore Pin: 641012 Tamil Nadu | 0422-2498295 0422-2497171 0422-2497072 0422-2497120 |
| Dehradun | 595, Indira Nagar, Malik Chowk Dehradun Pin: 248006 Uttaranchal | 0135-2523714 0135-2523701 0135-2523700 |
| Delhi | 2, 3rd Floor Rachna Building, Rajendra Place Pusa Road, Patel Nagar Post New Delhi Pin: 110008 Delhi | 011-25761904 011-25757254 011-25826489 011-25810779 011-25731322 011-25757271 |
| Dindigul | 23, New Agraharam Palani Road Dindigul Pin: 624001 Tamil Nadu | 0451-2441475 0451-2441476 0451-2441477 0451-2441478 |
| Ernakulam | Vettukattil Building JOS Junction, M.G.Road, Ernakulam Kochi Pin: 682016 Kerala | 0484-2378675 0484-2376949 0484-2375685 0484-2377264 0484-2376211 |
| Erode | 12/1 IOB Towers, A.P.T. Road, 1st Floor, Park Road, Sathy Road Junction, Erode Pin: 638003 Tamil Nadu | 0424-2222212 |
| Goa | 2nd Floor Salgaocar Centre RUA-DE-OUREM, Panji Pin: 403001 Goa | 0832-2430864 0832-2435751 0832-2435640 |
| Guwahati | 2nd Floor, Jupitara Palace ABC Police Point, G.S Road Guwahati Pin: 781005 Assam | 0361-2465308 0361-2464397 0361-2464904 |
| Hubli | 1st Floor, Madhava Arcade, CST No. 1+2+3+4 R.S. No. 611B, Gokul Road Hubli Pin: 580030 Karnataka | 0836-2307034 0836-2307033 |
| Hyderabad | 5-1-664,665,679 Surabhi Arcade, Ground Floor Bank Street, Koti Hyderabad Pin: 500001 Andhra Pradesh | 040-23468872 040-23468881 040-23468882 040-23468883 |
| Jaipur | SB-57, Ridhi Tower, Opp. SMS Stadium 1st Floor, Bapu Nagar, Tonk Road, Jaipur Pin: 302015 Rajasthan | 0141-4032940 0141-4032945 0141-4032708 |
| Jalandhar | SCO 31/31 Guru Ramdas Divine Towers PUDA Complex, II Floor Jalandhar City Pin: 144001 Punjab | 0181-5007982 0181-5007989 |
| Kancheepuram | No. 20-21 Kamarajar Road Kancheepuram Pin: 631502 Tamil Nadu | 044-27232293 044-27223131 |
| Karaikudi | 26/7, College Road 1st Floor Subramaniapuram Karaikudi Pin: 630002 Tamil Nadu | 04565-226802 04565-226803 04565-226804 04565-226382 |
| Kolkata – I | 119, 1st Floor, Park Street Kolkata Pin: 700016 West Bengal | 033-22299700 033-22299701 033-22164761 033-22295418 033-22299702 033-22299704 |
| Kolkata II | 119, White House, Park Street Kolkata Pin: 700016 West Bengal | 033-22270611 |
| Kozhikode | 11/41 E, 3rd Floor, M Sons, ARCA Cherooty Road Kozhikode Pin: 673001 Kerala | 0495-2365551 0495-2369699 0495-2766393 0495-2766760 |
| Lucknow | 10, Nav Chetna Kendra 3rd Floor, Ashok Marg Lucknow Pin: 226001 Uttar Pradesh | 0522-2287163 0522-2287164 0522-2287161 |
| Ludhiana | 550/1 Fountain Chowk College Road, Civil Line Ludhiana Pin: 141001 Punjab | 0161-2445001 0161-2420803 0161-2445003 0161-2449422 |
| Madurai | Plot No. 40 80 Feet Road Arignar Anna Nagar Madurai Pin: 625020 Tamil Nadu | 0452-2532850 0452-2532851 0452-2532852 0452-2520027 |
| Mangalore | Kayar Manj Building M.G. Road, Ballal Bagh Mangalore Pin: 575003 Karnataka | 0824-2450518 0824-2452855 0824-2452875 |
| Meerut | LIC Building Mangal Pandey Nagar, Opp. Chaudhary Charan Singh University Meerut Pin: 250005 Uttar Pradesh | 0121-2762124 0121-2774707 0121-2603334 |
| Mumbai | Maker Tower ‘E’, V FLO Cuffe Parade Mumbai Pin: 400005 Maharashtra | 022-22174171 022-22174100 |
| Mysore | 2254/A Kouslya Building Vinoba Road Mysore Pin: 570005 Karnataka | 0821-2417116 0821-2417115 0821-2417118 |
| Nagapattinam | 12/2, 1st Floor, Naduvar East Street Nagapattinam Pin: 611001 Tamil Nadu | 04365-242114 04365-240175 04365-241204 |
| Nagercoil | 552/1, 1st Floor, M.S. Road Vetturanimadam Nagercoil Pin: 629003 Tamil Nadu | 04652-230795 04652-230752 |
| Nagpur | 4C, Nirmala Apartment, GF, Tilak Nagar Nawab Layout, Amravati Road, Nagpur 33 Pin: 440010 Maharashtra | 0712-2533302 0712-2533303 0712-2533304 |
| Ncrdel | M-13, 3rd Floor, Middle Circle Punj House Annexe, Connaught Place New Delhi Pin: 110001 Delhi | 011-23417503 011-23417504 011-23418559 011-65152576 011-65152578 011-65152579 |
| Patna | 2nd & 3rd Floor, Nasima House West of Gandhi Maidan Patna Pin: 800001 Bihar | 0612-2219025 0612-2205300 |
| Pondicherry | 9-11, ECR, 100 Feet Road Jansi Nagar Corner Puducherry Pin: 605004 Puducherry | 0413-2207804 0413-2207805 0413-2207806 0413-2207807 0413-2207808 0413-2207821 0413-2207822 0413-2207823 |
| Pune | 759/51, Decan Gymkhana Fergusson College Road Pune Pin: 411004 Maharashtra | 020-25670951 020-25679233 020-25679234 020-25679235 020-25665822 |
| Raipur | Phase-II Investment Building Jeevan Bima Marg, Pandri Raipur Pin: 492004 Chhattisgarh | 0771-2583913 |
| Rajkot | 601-609, 6th Floor, Sudarshan Commercial Cent Limda Chowk, Opp. Shastri Maidan Rajkot Pin: 360001 Gujarat | 0281-2451903 0281-2451906 0281-2451907 |
| Ranchi | 1st Floor, Shantideep Tower Radium Road, Kutchery Chowk Ranchi 1 Pin: 834001 Jharkhand | 0651-2361530 0651-2361531 0651-2630228 0651-6571126 |
| Salem | 7/54, 2nd Floor Ideal Garden Complex Junction Road, Near Five Road Salem Pin: 636004 Tamil Nadu | 0427-2440386 0427-2441827 0427-2448690 0427-2441911 0427-2448540 0427-2448690 |
| Siliguri | Ojas Mall, 1st & 2nd Floor Station Feeder Road Siliguri Pin: 734005, West Bengal | 0353-2502184 0353-2502175 |
| Tanjore | Karups Towers, Rajappa Nagar I St Medical College Road Thanjavur Pin: 613007 Tamil Nadu | 04362-246723 04362-245388 |
| Tirunelveli | 131, East Car Street Tirunelveli Town Tirunelveli Pin: 627006 Tamil Nadu | 0462-2321961 0462-2576665 |
| Tirupathi – RCC | 630, Mosque Road V.V. Mahal (Near Municipal Office) Tirupathi Pin: 517501 Andhra Pradesh | 0877-2250048 0877-2250039 |
| Tiruppur | 10(2)/68B, PGC-OZONE Building Thazil Srinivaspuram Road, Car Street, Tiruppur Pin: 641601 Tamil Nadu | 0421-2243335 0421-2203334 0421-2243337 |
| Trichy | 4, Bharathidasan Salai Cantoment Tiruchirapalli Pin: 620001 Tamil Nadu | 0431-2419355 0431-2418659 0431-2465110 |
| Trivandrum | IOB Building M.G. Raod, Thiruvanathapuram Pin: 695001 Kerala | 0471-2476319 0471-2476321 0471-2461397 |
| Tuticorin | 65/A, 1st & 2nd Floor, Shanmugham Complex East Car St. Tuticorin Pin: 628002 Tamil Nadu | 0461-2325780 0461-2325603 0461-2337760 |
| Varanasi | C-33/2 2nd Floor, Sri Prem Complex Kasi Vidya Peet Road Chandua Sigra, Varanasi Pin: 221002 Uttar Pradesh | 0542-2220619 0542-2220617 |
| Vellore | 13/25, Registrar Periasamy Street Veerasamy Nagar, Sankaranpalayam Vellore Pin: 632001 Tamil Nadu | 0416-2214486 0416-2224846 0416-2227386 |
| Vijayawada | 40-9-27, Ring Road 1st & 2nd Floor, ADJ to Telco Yard Vijayawada Pin: 520008 Andhra Pradesh | 0866-2474830 0866-2474920 0866-2484913 |
| Visakhapatnam | 48-14-111/112 Ward No. 14, Sri Nithya Complex 4th Floor, Rama Talkies Road Visakhapatnam Pin: 530017 Andhra Pradesh | 0891-2567546 0891-2706312 0891-2706318 |
| Warangal | No. 2-4-641 to 646, ABK Mall, Ramnagar, Hanamkonda Warangal Pin: 506001 Andhra Pradesh | 0891-2567546 0891-2706312 0891-2706318 |
GST Numbers of all States
| Sl No | State | GSTIN |
| 1 | Andaman Nicobar | 35AAACI1223J1ZZ |
| 2 | Andhra Pradesh | 37AAACI1223J1ZV |
| 3 | Arunachal Pradesh | 12AAACI1223J1Z7 |
| 4 | Assam | 18AAACI1223J1ZV |
| 5 | Bihar | 10AAACI1223J1ZB |
| 6 | Chandigarh | 04AAACI1223J2Z3 |
| 7 | Chattisgarh | 22AAACI1223J1Z6 |
| 8 | Dadar Nagar Haveli | 26AAACI1223J1ZY |
| 9 | Daman & Diu | 25AAACI1223J1Z0 |
| 10 | Delhi | 07AAACI1223J1ZY |
| 11 | Goa | 30AAACI1223J1Z9 |
| 12 | Gujarath | 24AAACI1223J1Z2 |
| 13 | Haryana | 06AAACI1223J2ZZ |
| 14 | Himachal Pradesh | 02AAACI1223J1Z8 |
| 15 | Jammu and Kashmir | 01AAACI1223J2Z9 |
| 16 | Jharkhand | 20AAACI1223J1ZA |
| 17 | Karnataka | 29AAACI1223J2ZR |
| 18 | Kerala | 32AAACI1223J1Z5 |
| 19 | Madhya Pradesh | 23AAACI1223J2Z3 |
| 20 | Maharashtra | 27AAACI1223J1ZW |
| 21 | Manipur | 14AAACI1223J1Z3 |
| 22 | Meghalaya | 17AAACI1223J1ZX |
| 23 | Mizoram | 15AAACI1223J1Z1 |
| 24 | Nagaland | 13AAACI1223J1Z5 |
| 25 | Odisha | 21AAACI1223J2Z7 |
| 26 | Pondicherry | 34AAACI1223J1Z1 |
| 27 | Punjab | 03AAACI1223J1Z6 |
| 28 | Rajasthan | 08AAACI1223J1ZW |
| 29 | Sikkim | 11AAACI1223J1Z9 |
| 30 | Tamilnadu | 33AAACI1223J1Z3 |
| 31 | Telangana | 36AAACI1223J1ZX |
| 32 | Tripura | 16AAACI1223J1ZZ |
| 33 | Uttarakhand | 05AAACI1223J1Z2 |
| 34 | Uttarpradesh | 09AAACI1223J2ZT |
| 35 | Westbengal | 19AAACI1223J1ZT |
Useful Links
Overseas Branches and Representative Offices