Home Credit Group has 22 years old consumer finance company and having global presence in 9 countries. Which specialized in lending loans for little and no credit history people to make them easy to find loans and improve their credit score for further, which served more than 1 crore customers in India. The Home credit customer care toll free helpline number. e-mail support and other customer useful queries are discussed below.
Hoe Credit Customer Care number, e-mail support
| Customer care number (Between 9 AM to 6 PM All Days) | +91 124 662 8888 |
| Other Customer care Number | 1860 121 6660 |
| Merchant Customer Care | 1800 419 6660 |
| E-mail Customer Support | care@homecredit.co.in |
| E-mail Merchant Support | partner@homecredit.co.in |
| Internal Ombuds person Contact E-mail | ombudsperson@homecredit.co.in |
| Internal Ombudsperson Contact Mailing | Home Credit India Finance Private Limited, Infinity Towers, Tower C, 3rd floor, DLF Phase-2, Gurgaon-122002, India |
| Grievance Redressal Officer Phone | 0124 6628713 |
| Grievance Redressal Officer E-mail | grievanceofficer@homecredit.co.in |
| Grievance Redressal Officer Mailing Address | Customer Care Department Home Credit India Finance Private Limited DLF Infinity Towers, Tower C, 3rd Floor, DLF Cyber City Phase II, Gurgaon-122002, India |
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Frequently Asked Questions by Customers
Which type of products/Services Home Credit offers?
Mobile phone loans, home appliances loans, personal loans, two wheeler loan, health insurance, screen guard, extended warranty, mobile protect etc..
Can any person apply for loan without credit history?
Yes, Indian citizen with active source of income, having ID & Address Proofs can eligible of Home credit loans.
Can an existing customer of Home Credit apply for an additional Loan?
Yes, existing customers can apply for additional loans. There must be a gap of minimum 90 days between loan applications.
How Can I change my EMI Date?
No we can not change EMI due date. That is system generated and cannot be changed during the entire loan tenure.
How can I find my contract ID/ number and customer ID?
Yes, You can find the contract number and customer ID in the loan summary provided to you that in the during of loan application process
How many home appliances can be availed on a single application?
Only one Application
What are the documents required for Home Appliances products?
Valid ID Proof, Address Proof and income proofs/statements.