Customer Support E-mail
| Customer support E-mail | hello@hotstar.com |
| Contact Address | Novi Digital Entertainment Private Limited Urmi Estate, Ganapatrao Kadam Marg, Railway Colony, Lower Parel, Mumbai, Maharashtra 400013 |
Frequently Asked Questions
How to become a premium member?
- Go To Premium.Hotstar.com from any browser.
- Register with your Phone number.
- Enter Your Payment Details.
How many people can see one plan?
Disney+ Hotstar VIP – Users can watch content on one screen at a time only
Disney+ Hotstar Premium – users can access their Disney+ Premium account on 2 screens simultaneously.
How to change my plan?
You can upgrade your plan – going to ‘My Account’ on your Web or App and click on ‘Upgrade to Premium Annual’. The balance duration on your existing plan would be adjusted.
Can I subscribe sports only plan?
There is no such type of sports plan.
User should subscribe for Disney+ Hotstar VIP or Disney+ Hotstar Premium Plans.
Will paid user getting advertisements while watching?
Premium users – don’t get any Ads except in LIVE streaming such as Sports, News, and other LIVE Shows
VIP users – get Ads on Star Serials, Movies, LIVE Sports, LIVE News & other LIVE Shows.
Hotstar Specials are ad free content.