Star Insurance Customer Care service is dedicated to solve the customer difficulties and grievances, the team is very dedicated working on claim approvals. The Company only the Standalone Insurance company in India.
| Customer Care Toll free Numbers | 1800 425 2255 1800 102 4477 |
| Customer Care E-mail Support | support@starhealth.in |
| Agent/Intermediary/Atom 2.0 App Support Number | 044-28886888 |
| gent/Intermediary/Atom 2.0 App Support E-mail | atom@starhealth.biz |
Grievance Redressal Process & Contacts
| level-1 (Contact the Officers) | 1)All Grievance Officer Contacts 2) Zonal Wise Grievance Co-Ordinator’s Contacts |
| Level-2 (if not satisfied in Level-2, call to the customer care numbers) | 1800 425 2255 / 1800 102 4477 . |
| Level-3 (If not satisfied and in Level-3, then contact the Grievance Redressal Officer) | Grievance Redressal Officer, Corporate Grievance Department, MKM Chambers,5th Floor, No.42, Kodambakkam High Road, Nungambakkam, Chennai 600034 Phone : 044-2824 3925 E-mail: gro@starhealth.in, E-mail: Grievances@starhealth.in |
| Level-4 (If still the issue is unresolved and unhappy with the all above levels then contact IRDA Grievance Call Center) | Toll Free No: 1800 4254 732 complaints@irda.gov.in |
Customer Care Contact Address
The Manager – Customer Care,
Star Health & Allied Insurance Co. Ltd,
No.1, New Tank Street,
Valluvarkottam High Road,
Nungambakkam, Chennai – 600 034
Email : support@starhealth.in,
Phone: (044)- 2831 9100 / 2853 2060 2853 2030
Helpdesk for Claims
Corporate offices for claims :
| Ahmedabad | 044-28886401 & 28886405 |
| Bhopal & Indore | 044-28886401 & 28886405 |
| Chandigarh | 044-28886401 & 28886405 |
| Delhi | 044-28886401 & 28886405 |
| Lucknow | 044-28886401 & 28886405 |
| Pune | 044-28886401 & 28886405 |
| Rajasthan | 044-28886401 & 28886405 |
| Bangalore | 044-28886561 & 28886562 |
| Chennai | 044-28886561 & 28886562 |
| Hyderabad | 044-28886561 & 28886562 |
| Kolkata | 044-28886561 & 28886562 |
| Mumbai | 044-28886561 & 28886562 |
| Tamil Nadu | 044-28886561 & 28886562 |
| Corporate office – Group Medi claim | 044-28886557 & 28886560 |
Zonal offices for Claims :
| Ahmedabad | 079-61342234 |
| Bangalore | 080 – 40874018/19 |
| Bhopal | 0755 421 3302 & 0755 421 3307 |
| Chandigarh | 0172- 4734134/37 |
| Delhi | 011-23464638/36/46 |
| Hyderabad | 040-44344801/02 |
| Indore | 0731 – 4760622/4760626 |
| Kolkata | 033-22641063/64/73 & 033-64998017/18/19 |
| Lucknow | 0522-4935808-07 |
| Mumbai | 022-45203522/33/44 & 022-45203531/508 |
| Pune | 020-67638123/124 & 020-67638127/128 |
| Rajasthan | 0141-4070507 |
| Kerala Claims Office – Trivandrum | 0471-4174211/239 |