Phonepe Pvt. Ltd., is a India based UPA payment APP, e-commerce payment Systems and digital wallet. Which allows to pay various easy payments like mobile recharge, utility bills, travel, shopping and so on. Phonepe Customer care toll free number, e-mail support and other customer related queries shown below.
PhonePe Customer care Helpline and e-mail support
| Customer care numbers | 0124 678 9345 080-68727374 022-68727374 |
| E-mail Support Business related | business@phonepe.com |
| Phonepe Ethics Helpline | 1800-102-1482 |
| Grievance Redressal Level-3 Nodal Officer | shford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, angalore-560034, India. 080-68727374, 022-68727374 grievances@phonepe.com Working hours: Mon-Fri 10 am to 7 pm |
| Registered office | Phonepe Private Limited, Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India |
| Mailing Address | Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India |
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Frequently Asked Questions by Customers
How do I change my Phonepe UPI PIN?
You can easily change your UPI Pin for any bank added in the Phonepe App by foloowing below steps.
- Tap My Money, and tap Bank Accounts under the payment Methods Section.
- Tap on change BHIM UPI PIN
- Enter your Current UPI PIN
- Enter new 4 or 6 digits number that you want to change as new new phonepe BHIM UPI PIN
- Confirm the new PIN by entering it again
- Tap to Confirm
How to Add Bank Account in Phonepe?
- Open menu by tapping on the 3 Dots/lines icon at top right corner of the screen.
- Go to Bank Account section, and tap on the ” Add New Bank “.
- Select the bank which you want to link with PhonePe from the list of available banks.
- PhonePe would fetch your account details instantly and will link it to your account. proceed to set up UPI PIN by tapping on the set UPI PIN button.
- Enter the ” last six digits ” of your Debit/ATM card number and ” Expiry Date ”
- Set your UPI PIN by using your OTP which you receive.
- You have added your bank account successfully, now you transact directly from your bank account by using your UPI PIN
How do I delete my Phonepe Account?
You can not delete your Phonepe Account. If you don’t want to use your Phonepe Account for any reason you have to do the below
- Use your entire wallet balance for any payments
- Sell the gold if you have purchased on Phonepe or get it delivered to you
- Unlink your bank accounts in your Phonepay Account
- Delete all the card details if you saved in the Account
- Logout from Phonepe
What If I sent money to the wrong Contact?
If the payment initiated from BHIM UPI, that is instanty happened. Which can not be stopped and modified once the BHIM UPI PIN is Authenticated.
This Case you have to request your bank