Max Fashion Customer care

Max is the brand of fashion outlets and online store of fashion products spread all over 16 countries in the world. Max India spread cross 60 cities with their physical outlets. Max offers 40+million products for women, men & kids.

The customer care helpline numbers, e-mail support other customer useful queries discussed below.

Max Fashion Customer Care

Max fashion Customer Care Helpline Number & E-mail

Customer Care Number – 1800-123-1444

E-mail Support –

Frequently customer Asking Questions

What are the delivery Charges?

No charges on orders Rs.999 and above

Lesser than Rs.999 and more than Rs,499 charges apply @Rs.99

Order value is lesser than Rs.499 charges apply @ Rs.149

How do I change my e-mail address?

User will not able to change the e-mail address. user has to create new account

Can I change my delivery address after I’ve placed my order?

No, not possible to change the address. First user should cancel the order and change the address and re order. Customer can take the customer support by calling – 1800-123-1444

Can I return products online?

Yes, customer can return online in as below steps:

  1. Go to the Order History page in My Account section.
  2. Click on the order from which products has to be return.
  3. Select the specific products customer want to return.
  4. Click ‘Return selected items’.

Will Max pick up the product from a different address?

No, pickup should be the same address which are delivered.

If cancel my order. When will I receive my refund?

If customer paid by using of debit/credit cards/net banking or wallets it will be refunded within 2- 7 working days.

Can customer exchange and purchase for another product?

No, not possible. But customer return the product and get refund then purchase the desired item in the place of old one.

How can I redeem my gift card?

Customer can redeem the Gift Cards at Lifestyle, Home Centre stores and Max and Melange stores in India. Gift Cards are also redeemable for online purchases at, and

Useful Links

Store locator

Help Center

Return Policy


Website & Social Sites