Customer Support
| Customer Care Number | +603 – 7841 5388 |
| General Queries | customer_care@malindoair.com |
| Malindo Bisiness Class | +603-7841 5353 |
| Dedicated Corporate Helpdesk | corporate@malindoair.com |
| KLIA Baggage Services | Phone: +60102888741 E-mail: baggage@malindoair.com |
Government Travel Contact
Bahagian Perhubungan Kerajaan
Malindo Airways Sdn. Bhd.
Meritus@ Oasis Coporate Park,
B2-1-01 Jalan PJU 1A/2,
Ara Damansara 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
phone_icon+603-2035 6699 Ext: 1348
Fax: +603-5036 7059
Email: govwpua@malindoair.com
Customer Support Country wise
| Malaysia Support | Phone: +603 – 7841 5388 E-mail: customer_care@malindoair.com |
| India | Phone: (+91) 11 41714850 E-mail: info_india@malindoair.com |
| Australia | Phone: +603 7841 5388(malaysia) E-mail: customercare.au@malindoair.com |
| New Zealand | Phone: 0800 002 922 E-mail: malindoair@airlinerepservices.co.nz |
Malaysia Sales office and Ticket counters
| NU Sentral | LG Lot 46, NU Sentral Mall 201 Jalan Tun Sambanthan 50470 Kuala Lumpur | Time: 10am to 5pm daily |
| Kuala Lumpur International Airport | Level 5, Departure Hall, Counter E, 64000, KLIA. | Time : 24 hours |
| Subang Skypark | Ground Floor, Departure Hall Subang Airport Phone : +603-78400492 | Time: 5am to 9pm daily |
| Penang | L3LS7, Level 3, Mezzaine Floor, Penang International Airport, 11900, Bayan Lepas, Penang Phone :+604 6458858, +604-6415144 | Time: 3.30am to 9.30pm daily |
| Alor Setar | Lot Mtd03/T, Departure Concourse, Lapangan Terbang Sultan Abdul Halim, 06550 Alor Setar Kedah. Phone : 04 7144881 | Time: 7am to 8pm daily |
| Langkawi | No 16a Mezzanine Floor Ltab, Lapangan Terbang Antarabangsa Langkawi, Padang Matsirat Pulau Langkawi, 07000 Kedah. Phone : +604 955 5688 | Time: 8am to 8pm daily |
| Johor Bahru | Lot S8, Ground Floor, Senai International Airport, 81250, Johor Bahru, Johor Phone : +607 599 3418 | Time: 6.30am to 10pm daily |
| Kota Bharu | Lot L1L25 (A) Public Concourse, Sultan Ismail Petra Airport, 16100, Pengkalan Chepa, Kelantan. Phone : +609 771 5082 | Time: 6am to 9pm daily |
| Kuala Terengganu | Lot L1 L24, Departure Concourse Landside Area, Sultan Mahmud Airport, 21300, Kuala Terengganu, Terengganu Phone : +609 667 5412 | Time: 7am to 7.30pm daily |
| Kota Kinabalu | Kota Kinabalu International Airport, Level 2, Terminal 1, Jalan Lapangan Terbang (Lama), 88200 Kota Kinabalu, Sabah. Phone : +603 2035 6699 (Ext:1344) | Time: 7.30am to 7.30pm daily. |
| Kuching | L2L, 15A, Level 2, Kuching International Airport, Jalan Lapangan Terbang, 93722 Kuching, Sarawak. Phone : +608 2575820 | Time: 8am to 8pm daily |
| Chennai | Malindo Airways Sdn Bhd Room No.9, Mezzanine Floor(West Wing), New International Terminal Complex-T-4, Tirusulam, Chennai International Airport Chennai -600027 Airport Service : +91-44-22566112 Ticketing/Sales : +91-44-22566113 Email: maa.sales@malindoair.com |
| Dhaka | 5th Floor, Modhumoti Plaza Concord, Plot No. 11, Road No. 11, Block G, Banani, Dhaka 1213, Bangladesh Phone : +88025504 2000, +880 9677 222333 |
| Dubai | Dnata Airline Centre, Sheikh Zayed Road, Business Bay Area, Dubai Phone : (+971) 04 7036782(Customer Support) / (+971) 50 6326377 Email: mahra.alfalasi@dnata.com |
| Guangzhou | Room W215, Pullman Guangzhou Baiyun International Airport, No. 1 Airport Jiudian Road, Huadu District, Guangzhou City, Guangdong Province, P.R.C. Phone : 86-020-36062297 Email: customercare.china@malindoair.com |
| Ho Chi Minh City | 53 Huynh Khuong Ninh, Da Kao Ward, District 1, Ho Chi Minh City. Phone : +84 28 3915 2022, +84 28 3915 2023. |
| Hong Kong | Unit 2503 25/F, Island Place Tower, 510 King’s Road, North Point, Hong Kong. Phone : +852 3180 6683 Email: ODHelpdesk@pam.com.hk |
| Islamabad | Pak Turk Center, 1-D, Unit 6,Block R, F6/G6 Jinnah Avenue,Blue Area, Islamabad. Phone : (051) 281-0081/2/3/4/5 Fax : (051) 287-0084 Email Sales : shehnaz.illahi@ptepk. org |
| Karachi | NHOWA Tower, M.D.M. Wafai Road, Karachi-74200 Phone : (021) 3522-0081/2/3/4/5 Fax : (021) 3568-7810 Email : kamran.khan@ptepk.org |
| Khathmandu | Ground Floor, GR Complex, House No. 531 Lazimpat, Kathmandu, Nepal Phone : +977 1400 5205, +977 1 400 5206 |
| Lahore | National Towers (Opposite Aiwan-E-Iqbal), Egerton Road Lahore – 54000 Phone : (042) 3630-9671/2/3/4/5 Fax : (042) 3630-9671/2/3/4/5 Email: Usman.Nadeem@ptepk.org |
| Melbourne | Melbourne International Airport – Tullamarine, Level 2, Victoria 3045. Phone : +61 383 263388 |
| Mumbai | Malindo Airways Sdn Bhd Phone : (+91) 11 4510 0668 (Group Queries) / (+91) 11 41714850 Email : del.sales@malindoair.com |
| New Delhi | 106, First Floor, Surya Kiran Building, 19,Kasturba Gandhi Marg, New Delhi-110001 Phone : (+91) 11 4510 0668 (Group Queries) / (+91) 11 41714850 Email Sales : del.sales@malindoair.com |
| Phnom Penh | No. 135E0, Preah Sisowath Quay, Sangkat Wat Phnom, Khan Daun Penh 12200 Phnom Penh, Cambodia. Phone : +855 23 969877, +855 23 969878 |
| Perth | Perth International Airport, Ground Level 1.60, 245 Horrie Miller Drive, Terminal 1, Western Australia 6105. Phone : +61 894 794101 |
| Singapore Airport Ticketing Counter | Check in Row 1, Changi Airport Terminal 3, Singapore 819663 |
| Singapore | Reservation & Ticketing Office 61 Stamford Road #01 – 07 Stamford Court Singapore 178892 Call Centre : +65 6339 1922 |
| Taipei | 11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei ,Taiwan. Phone : +886-2-8770-5008 |
| Trichy | New Integrated Terminal Building, Trichy Internatinal Airport , Trichy – 620007 Phone : +91 0431-2340209 / 2341772 / 7558152632 Email: trz.sales@malindoair.com |
| Yangon | 186, MWEA Tower, Room no. 105, Shwe Dagon Pagoda Road, 11191 Dagon Township, Yangon. Phone : (+95) 1-381606 / (+95) 1-372269, / (+95) 1-374210 / (+95) 1-388779 Email : customer_care@malindoair.com |