Hopscotch Customer Care Number

Hopscotch is a large online kids fashion site, which offers fashion products to kids from playtime to bedtime, from infants to childhood.

Hopscotch customer care number

Hopscotch Customer Care Helpline & E-mail Support

Customer Care Number 1 +91-90221-91995
(9 AM and 6 PM from Monday to Saturday)
Customer Care Number 2+91-22-42988600
E-mail Customer Supportwecare@hopscotch.in
Brand Related Inquiriesvendorcare@hopscotch.in
Grievance Officer E-mailaditya@hopscotch.in
Media Related Inquiriespress@hopscotch.in
Bulk Order Inquiry businessinquiry@hopscotch.in

Frequently Asked Questions By Customers

What is mean by pre-order?

Pre-order means that some products can be booked prior of being shipped by the vendor. this includes international and domestic brands.

The delivery time of pre-order can be displayed in product page. It roughly takes time from 4 to 5 weeks depending upon supplier location.

Can Hopscotch expedite my pre-order delivery?

Unfortunately hopscotch will not able to expedite the delivery, because pre-order items are shipped internationally by ocean. So it takes that much time.

How can I get a replacement for an item I ordered?

Please email your order number, which product you want to replaced and mention the reason for replacement to wecare@hopscotch.in and the subject line should be “Return & replace”.

If hopscotch can not replace, that will be refunded.

When can I get the refund for the order I cancelled?

Refund takes 5-7 days from the time cancel your order for Credit/Debit/Net Banking transactions.

For Cash on Delivery, there will be no refund because the order hasn’t been paid.

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