GTPL Is one of the largest Multi System operator in India. The Company offers High speed broadband services as well as Cable TV. GTPL Customer Care Toll free helpline numbers, e-mail support nodal officer details discussed below.
GTPL Customer care toll free helpline numbers and contact details
| Customer Care Toll free number | 1800-419-0419 |
| Exclusive Care Number | +91-9727 633633, 079-6140 9409 |
| E-mail Support | yoursupport@gtpl.net |
| Local Cable Operators (LCO) Support | 9978904668, 9978904899 |
| Corporate Office | GTPL House Opp. Armieda, Off Pakwan Cross Roads,Sindhu Bhavan Road, Bodakdev, Ahmedabad – 380059 |
| Registered Office | 202, 2nd Floor,Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad – 380004 |
Nodal Officers Across India
| NAME | POSTAL ADDRESS | CONTACT NUMBER | EMAIL ID |
| MANISH RAJ | SHANTI NIKETAN HOUSE NO-1090,HOLDING NO-552/349, CIRCLE NO-06, FRASER ROAD,PATNA-800001 | 8102921550 | nodalofficer.bih@gtpl.net |
| KAPIL MISTRY | 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABAD-380004 | 8141766644 | nodalofficer.guj@gtpl.net |
| NEETIN SHARMA | SHANTI NIKETAN HOUSE NO-1090,HOLDING NO-552/349, CIRCLE NO-06, FRASER ROAD,PATNA-800001 | 9386858468 | nodalofficer.jkd@gtpl.net |
| KAPIL MISTRY | 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABAD-380004 | 8141766644 | nodalofficer.mp@gtpl.net |
| PRASHANT CHALLANI | S.NO 15, SAMRATH PARK SOC, OPP ABHINAV SCHOOL, ANAND NAGAR, SINGHAD RD, PUNE-411051 LANDLINE:020-24357131/32 ,EXT:205 | 7757846666 | nodalofficer.mah@gtpl.net |
| MANOJ SHARMA | A-103, J.D. ARCADE, OPP MEDICAL COLLEGE, NR JALJOG CIRCLE, JODHPUR, RAJASTHAN | 9725341888 | nodalofficer.raj@gtpl.net |
| CHIRANJIB CHAKRABORTHY | HOUSE NO. 29, 2ND FLOOR, DEVDARU PATH, NEAR RAJDHANI MASJID, BEHIND MLA HOSTEL, GANESHGURI,GUWAHATI-781006 | 9864029229 | Chiranjib.chakraborty@gtpl.net |
| J.SUDHAKAR | DOOR NO.2-30-26, SECOND FLOOR, MAIN ROAD, SECTOR-7, MVP-COLONY, VISHAKHAPATNAM, AP-530017 | 0891-2510756, 2714445 | Nodalofficer.ap@gtpl.net |
Nodal Officer – LCO (Local Cable Operator)
| STATE | POSTAL ADDRESS | CONTACT NUMBER | EMAIL ID |
| All States in India | 2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad – 380004 | Abhishek Masan +91 7069085551 | nodalofficer.lco@gtpl.net |
Appellate Authority
| Name | Contact number | |
| Mr. Kamal Bhatia | +918141766655 (Mon-Fri between 10.30 to 18.30) | appellateauthority.guj@gtpl.net |
GTPL Branches Across the Country
| City | Address | Contact No |
| Ahmedabad | 202, 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP. SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABAD – 380004, | 079-25626476 |
| Baroda | 6TH FLOOR MONALISHA COMPLEX, NEXT TO WORLD TRADE CENTRE, BESIDE KALYAN HOTEL, SAYAJIGUNJ, BARODA – 390005 | 9727772475 / 9727772476 |
| Dispur | Railway Colony, Chowkidingee, Dibrugarh, Assam-786003 | 0373 231 8625 |
| Howrah | 86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata 700048 | 033 25345026, 033-66000000 |
| Hyderabad | GTPL MEGHANA DISTRIBUTORS PVT LTD, 3rd Floor , Darshak Chambers, Plot no 32, P G Road, Street No 1, Opp: Tennis Court, Secunderabad- 500 003 | |
| Indore | Red Tv Shriram Entertainment, 505 A Corporate House, 169 rnt Marg, Indore – 4299081 | 0731-4043000 |
| Jaipur | PLOT NO 35 – 36,, VIDHYUT NAGAR – B, AJMER ROAD, JAIPUR, RAJASTHAN – 302019 | 0141 235 6650 |
| Jodhpur | 302,THIRD FLOOR,CITY PLAZA, OPP MEDICALCOLLEGE, NR JALJOG CIRCLE, JODHPUR-342001 RAJASTHAN | |
| Kalyan | 2nd Floor,Sudama Comple, M G Road, Porbandar – 360575, Opposite Congress Karyalaya | 8511942321 |
| Mumbai | MERCANTILE BLDG, 2ND FLOOR. FLAT NO B- 6, DR CG ROAD, OPP BASANT CINEMA, CHEMBUR – 400074 | |
| Nagpur | 7TH FLOOR, SADODAY PLAZA,, NR RAM MANDIR, CENTRAL AVENUE ROAD, NAGPUR – 440018 Phon: 07172 – 310410 | |
| Patna | SHANTI NIKETAN PLOT NO 1090, HOLDING NO 552/349, CIRCLE NO 6, FRASER ROAD, NR. TIMES OF INDIA BUILDING, PATNA – 800001 | 7961409409 |
| Pune | SURVEY NO 15, SAMARTH PARK SOCIETY, ANAND NAGAR, OPP ABHINAV SCHOOL, SINHGAD ROAD, HAVELI, PUNE – 411051 | 020 24357131 & 32 |
| Ranchi | SHOP NO-2, 1ST FLOOR, ARCTIC MALL, BARIYATU ROAD, RANCHI – 834009 | 9507814222, 07961409409 |
| Rajkot | 3RD FLOOR, PRAMUKH PARADISE, (ABOVE KARNATAK BANK,), NIRMALA CONVENT SCHOOL ROAD, RAJKOT – 360001 | 09712922564 / 09712922698 |
| Surat | GTPL Hathway Limited 3rd Floor SOLARIS-THE ADDRESS, Opposite Big Bazaar, Dumas Road, Surat 395007 | |
| Tirupati | GTPL CHELIKAM NETWORKS INDIA PRIVATE LIMITED, NO: 16, 2ND FLOOR, MUNICIPAL SHOPPING COMPLEX, PRAKASHAM ROAD, NEAR KRISHNAPURAM THANA, TIRUPATI – 517501 ANDHRA PRADESH | |
| Thane | 4th Floor City Pride Complex, B/H Nalanda Hotel, Mithakhali Six Cross Road, Ahmedabad – 380006 | 9099038899 |
| Vishakhapatnam | VAJI COMMUNICATION (P) LTD. D-NO: 2-30-26, 2ND FLOOR, SECTOR-7, M.V.P. COLONY, VISAKHAPATNAM – 530017 | 0891-2510756,2714445 |
Useful Links
Download Apps
Frequently Asked Questions by Customers
Why my Internet is slow?
- May Cause -viruses/spyware issue- check the system antivirus updation.
- May Cause- Line connectivity issue- connect customer care team where issue is in line
- May Cause- IBW issue-connect with customer care team whether IBW constraint is there
- May Cause- Subcriber plan-connect with customer care team proper plan has been alloted.
What is my Account number and User ID?
You can check your account number on your GTPL statement
What if I Have forgotten My self care Password?
- Go to https://selfcare.gtpl.net/Login.aspx
- Click “Forgot Password”.
- Enter your email id which is registered for self-care account.
- The password will be sent to your registered mobile number and email address.
What if Dialer connected but page not open?
- May Cause- browser issue so check on another browser
- May Cause- DNS failure issue- connect to customer care team whether specified DNS is working or not or check with the system whether it has got DNS or not.