Customer Support
| Customer Care Number | 0124 663 4800 |
| E-mail Support | care@freecharge.com |
Office Contacts
Registered Office
Freecharge Payment Technologies Private Limited
2nd Floor, Plot No. 25,
Pusa Road, New Delhi-110005.
Grievance Redressal Process & Contacts
| Level – 1 Resolution Period 7 days | Phone: 0124 663 4800 E-mail: care@freecharge.com |
| Level – 2 Resolution Period 10 days | Email: grievanceofficer@freecharge.com Mail Address: Freecharge Payment Technologies Private Limited, DLF Cyber Green, 11th Floor, Tower-C,DLF Cyber City, DLF Phase-3, Gurugram-Haryana-122002, India Registered Office– 2nd Floor, Plot No. 25, Pusa Road, New Delhi-110005 |
| Level – 3 Resolution Period 10 days | E-mail: freecharge.nodal@axisbank.com Postal Address: Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli , Navi Mumbai-400708. |
| Level – 4 Resolution Period 7 days | Banking Ombudsman Scheme Offices |
Freecharge Services
- Mobile
- DTH
- DataCard
- Electricity
- Landline
- Broadband
- Gas
- Water
- Axis ASAP
Useful Links
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