Customer Support
| Branch Banking | 1800-103-1222 |
| Loans Related | 1800-103-2977 |
| Call from Out Side India Toll Free Number | 91-44-4004-8500 |
| E-mail Support | customerservice@equitasbank.com |
Customer Facilitation Center Contacts for NEFT/RTGS
| Contact Number | 044-30898017 |
| rtgs-cell@equitasbank.com rtgs-cell@equitas.in |
Office Contact Details
HEAD OFFICE
Equitas Small Finance Bank
4th Floor, Spencer Plaza,
No. 769, Phase II, Anna Salai
Chennai – 600 002
Ph: 044 4299 5000
Grievance redressal Contacts
| Level-1 | Toll Free: 1800 103 1222 E-mail: customerservice@equitasbank.com |
| Level-2 (Not Satisfied with Level -1 Contact Nodal Officers) | See the Nodal Officers contacts below |
| Level-3 (Not satisfied with the Level-2, customer may contact Principal Nodal officer) | Principal Nodal Officer Equitas Small Finance Bank Ltd, 4th Floor, Spencer Plaza, Phase II, No:769, Anna Salai, Chennai – 600002. Phone: 044-30898001 |
| Level-4 (In case not get resolution for 30 days customer may contact Banking Ombudsman. | Contact Banking Ombudsman |
Nodal Officer Contacts
| South 1(Tamil Nadu) | Mr. Balaji Sadasivam Equitas Small Finance Bank Ltd Bhaggyam Galleria New no. 18, Old no. 80 Bazulla road,T Nagar Chennai – 600017 Mobile: 7550288399 E-mail: balajisadasivam@equitasbank.com |
| South 2(AP, Telangana & Karnataka) | Mr. Mayank Sharma Equitas Small Finance Bank Ltd No -1011, Ground Floor, Sri Krishnapoorva Arcade, 26th Main, Jayanagar 4th T Block, Bangalore – 560041 Mobile: 9873970070 E-mail: mayanks@equitasbank.com |
| North | Mr. Aman Gupta Equitas Small Finance Bank Ltd Office Nos. 507, 508 & 509 5th floor, Tower A,Unitech Business Park South City – 1, Near Huda Metro Station, Gurgaon – 122001. (Haryana) Mobile : 9560920873 E-mail: amang@equitasbank.com |
| West | Mr. Devon Srinivas Bhandary Equitas Small Finance Bank 2nd Floor, Silver Metropolis Building, Off Western Express highway Goregaon East, Mumbai-400063 Mobile: 9326446695 E-mail: devonb@equitasbank.com |