Customer Support
| Phone Banking Toll Free Number | 1800 266 9090 |
| Phone Banking Chargeable Numbers | 0422-2228422 0422-6612300 |
| Out Side From India Number | +91-422-6612300 (ISD charges applicable) |
| E-mail Support | branchservice@csb.co.in |
| ATM Related Queries | E-mail: atm@csb.co.in Phone: 0484 – 6451631, 2368032 |
| Internet Banking Complaints | netbanking@csb.co.in |
| Phone Banking Complaints | mobilebanking@csb.co.in |
Office Contacts
Head Office
CSB Bank Ltd.,
CSB Bhavan, P.O Box No. 502,
St. Mary’s College Road,
Thrissur – 680 020,
Kerala, India.
Grievance Redressal / Complaints
| Level – 1 | Contact Nearest Branch |
| Level – 2 | Zonal Nodal Officers |
| Level – 3 Banks’ Principal Nodal Officer | Head – Recovery & Credit Monitoring, CSB Bank Ltd, Head Office, “ CSB Bhavan”, St. Mary’s College Road Thrissur 680 020, KERALA Phone: 0487 6619280 |
| Level – 4 | Banking Ombudsman |
Products & Services Offered
- Accounts
- Loans
- Forex
- Insurance
- Investments
- GST
- KYC
- NRI Services
- Agri Banking
- Financial Inclusion
- SME Banking
- Corporate Banking