Customer Support
| Toll Free Number – Customer Care | 1800 209 1177 |
| Alternative Customer Care Number | 1860 266 6666 |
| SMS Support | SMS to “Service” to 57575 |
| E-mail Support | customerservice@bluestarindia.com |
Service Related Escalated Complaints
| Vice President – Customer Service Group | Phone: 022 67154500 E-mail: escservice@bluestarindia.com |
Delivery & Installation Related Escalated Complaints
Cooling and Purification Products
| Cooling and Purification Products Division (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC, Water Purifiers) | Phone: 0124 4094000 Email: esccppd@bluestarindia.com |
Central Air Conditioning
| Senior General Manager- Commercial Air Conditioning Division | Phone: 044 43444000 E-mail: esccad@bluestarindia.com |
Commercial Refrigeration
| Senior General Manager- Commercial Refrigeration Division (Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers, Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Bottled Water Dispenser) | Phone: 044 43444000 Email:esccrd@bluestarindia.com |
Electro-Mechanical Projects Group
(Central Air Conditioning System, Ventilation System, Process cooling, Electrical works, Mechanical works, Electrical, Plumbing & Fire Fighting Services)
| Vice President – West Zone | Phone: 0124 4094000 E-mail: escempgwr@bluestarindia.com |
| Senior General Manager – North Zone | Phone: 0124 4094000 E-mail: escempgnr@bluestarindia.com |
| Senior General Manager – South Zone (Tamil Nadu, Andhra Pradesh & Telangana) | Phone: 044 43444000 /4001 E-mail: escempgsr@bluestarindia.com |
| Senior General Manager – South Zone (Karnataka & Kerala) | Phone: 080 41854000 E-mail: escempgsr@bluestarindia.com |
| Senior General Manager- East Zone | Phone: 080 41854000 E-mail: escempger@bluestarindia.com |
Large Projects & Industrial Projects Division
(Large value Infra – Metro, Power, Airports, Ports & Residential projects, Heavy Industrial Projects)
| Vice President – Large Projects | Phone: 0124 4094000 E-mail: esclpd@bluestarindia.com |
| General Manager- Industrial Projects | Phone: 033 22134000 E-mail: escipd@bluestarindia.com |
Blue Star Engineering & Electronics
(Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Healthcare Systems)
| Senior General Manager – Professional Electronics | Phone: 022 66544000 E-mail: escbsee@bluestarindia.com |
Office Contacts
CORPORATE HEADQUARTERS
Kasturi Buildings, Mohan T Advani Chowk, J
amshedji Tata Road, Mumbai – 400 020
Phone: (91) (22) 6665 4000
Fax: (91) (22) 6665 4151
DIVISIONAL HEADQUARTERS
| Chennai | Briley One, No: 64 (Old No: 30), 7th Floor, Ethiraj Salai, Egmore, Chennai – 600 008 Phone: (91) (44) 4344 4000 /4001 |
| Mumbai | Bandbox House, 4th Floor, 254 D, Dr Annie Besant Road, Worli, Mumbai – 400 030 Phone: (91) (22) 6654 4000 Fax: (91) (22) 6654 4001 |
REGIONAL HEADQUARTERS
| Chennai | KRM Plaza, No 2, Harrington Road, Chetpet, Chennai – 600 031 Phone: (91) (44) 4244 4000 Fax: (91) (44) 2836 2101 |
| Kolkata | Eco Centre Business Tower,11th Floor, Unit No: 1 & 2,Plot No 4, EM Block, Sector V, Salt Lake, Bidhannagar, Kolkata – 700 091 Phone: (91) (033) 4081 5400 |
| Mumbai | Blue Star House, 9A, Ghatkopar, Link Road, Sakinaka, Mumbai – 400 072 Phone: (91) (22) 6668 4000 Fax: (91) (22) 6668 4004 |
| Gurugram | 6th Floor, Vatika Atrium, Golf Course Road, Sector 53, Gurugram – 122 002 (Haryana) Phone: (91) (124) 409 4000 Fax: (91) (124) 409 4004 |
MANUFACTURING UNITS
| Ahmedabad | 501/3, 503/2, Tajpur Road, Sarkhej-Bavla Highway, Changodar, Ahmedabad – 382 213 Phone: (91) (2717) 294 490 |
| Dadra | Survey No 265/2, Demni Road, Dadra – 396 191, U.T. Of Dadra & Nagar Haveli. Phone: (91) (0260) 266 8617 / 266 8618 Fax: (91) (0260) 266 8503 |
| Kala Amb – Himachal Pradesh | Nahan Road, Rampur Jattan, Kala Amb, District Sirmour, Himachal Pradesh – 173 030 Phone: (91) (01702) 238 760 Fax: (91) (01702) 238 461 |
| Kala Amb – Himachal Pradesh | Nahan Road, Village Ogli, Kala Amb, District Sirmour, Himachal Pradesh – 173 030 Phone: (91) 98160 13443 Fax: (91) (01702) 238 761 |
| Wada | Village – Vasuri Khurd, Khanivali Road, PO – Khupari, Taluka – Wada, District – Palghar – 421 312 Phone: (91) 2526 222793 / 211548 Fax: (91) 2526 222792 |
SALES AND SERVICE OFFICES
| Ahmedabad | 301-302, Abhishree Avenue, Near Nehru Nagar Circle, S M Road, Ambawadi, Ahmedabad 380 015, India. Phone: (91) (79) 4022 4000 |
| Bangalore | Anjuman Kay Arr Tower, No 28, Ward No 77, Mission Road, Bengaluru – 560 027 Phone: (91) (80) 4185 4000 Fax: (91) (80) 4185 4001 |
| Bhubaneswar | 3A, Satya Nagar, 2nd Floor, Bhubaneswar – 751 007 Phone: (91) (674) 2572403 / 2573670 / 2570024 Fax: (91) (674) 257 0544 |
| Chandigarh | Adarsh Mall, 4th Floor, Plot No 50, Industrial & Business Park, Phase – II, Chandigarh – 160 002 Phone: (91) (172) 502 4000 Fax: (91) (172) 500 4007 |
| Chennai | Blue Star Limited, 620, Anna Salai, Model School Road, Chennai – 600 006. Phone: (91) (44) 4044 4000 Fax: (91) (44) 4044 4001 |
| Coimbatore | Excellence Building, No 104, Ground Floor, Race Course Road, Coimbatore – 641 018. Phone: (91) (422) 4244 400 Fax: (91) (422) 4244 403 |
| Goa | 210, 2nd Floor, Gera’s Imperium I, Patto, Panjim, Goa – 403 001 Phone: (91) (832) 2438171/2437287 |
| Guwahati | Oasis Plaza, 1st Floor, Dr. B. Barooah Road, Ulubari, Kamrup, Guwahati – 781 007. Phone: (91) (0361) 246 8496 |
| Hyderabad | Ashoka Raghupati Chambers, No 1-10-60 to 64, 4th Floor, S P Road, Begumpet, Hyderabad, Telangana 500 016, India. Phone: (91) (40) 4400 4000 Fax: (91) (40) 4400 4001 |
| Indore | Office No 502, Maloo-01 26/C, Scheme No 94/C Ring Road, Indore – 452 010 Phone: (91) (731) 4001211/4001311 |
| Jaipur | A-19, First Floor, Main Sahakar Path, Jaipur. Phone: (91) (141) 331 3000 Fax: (91) (141) 512 4899 |
| Kochi | Prestige TMS Square , 9th Floor, No. 2, Service Road, Padivattom, Edappally, Kochi, Kerala 682024 Phone: (91) (484) 449 9000 Fax: (91) (484) 449 9190 |
| Lucknow | 177/4, Faizabad Road, Near IT Metro Station, Lucknow – 226 007 Phone: (91) (522) 403 4000 Fax: (91) (522) 403 4004 |
| Ludhiana | 5th Floor, Sandhu Tower – II Gurudev Nagar, Ferozpur Road Ludhiana – 141 001 Phone: (91) (0161) 506 4000 |
| Nagpur | 219 Bajaj Nagar, 1st Floor, South Ambazari Road, Nagpur – 440 010 Phone: (91) (712) 662 4000 Fax: (91) (712) 662 4002 |
| New Delhi | Elegance Tower, 1st Floor, Jasola District Centre, New Delhi – 110 025 Phone: (91) (11) 4149 4000 Fax: (91) (11) 4149 4004/5 |
| Patna | Ambition Business Centre, Laxmikant Niketan Parisar, 4th floor, ‘B’ Block, Room No 405, Jamal Road, Patna – 800 001. |
| Pune | 201/A, Nityanand Complex, 247/A Bund Garden Road, Pune – 411 001 Phone: (91) (20) 4104 4000 / 2616 7230 Fax: (91) (20) 4104 4001 / 2616 1342 |
| Raipur | Alaska Corporates, 3rd Floor, G E Road, Raipur, Chattisgarh – 492 006 Phone: (91) (0771) 428 0900 |
| Thane | II nd Pokhran Road, Majiwada, Thane – 400 601 Phone: (91) (22) 6715 4500 Fax: (91) (22) 6792 4020 |
| Thiruvananthapuram | TC IV/962, Chandrika, Sree Chitra Nagar, Pipe line Road, Kawdiar, Thiruvananthapuram – 695 003 Phone: (91) (471) 243 5025 Fax: (91) (471) 243 4065 |
| Vadodara | 7th Floor, Ramkrishna Chambers, Productivity Road, Alkapuri, Vadodara 390 007, India Phone: (91) (265) 661 4000 /265 233 2021/22 Fax: (91) 265 233 7516 |
| Vijayawada | No 40-1-62, Nagas Hafeez Plaza, MG. Road, Vijayawada – 520 010 Phone: (91) (866) 248 4004 Fax: (91) (866) 248 4003 |
| Visakhapatnam | D. No 49-24-65/1, Resapuvani Palem Village, Madhura Nagar Mandal, Vishakapatnam – 530 016 Phone: (91) (891) 274 8405 Fax: (91) (891) 270 1041 |
International Offices
| DUBAI | Blue Star International FZCO PO Box 293719, Office #520, 5th Floor, Building E-3, Dubai Airport Freezone, Dubai,UAE. Email: exports@bluestarindia.com Phone: (971) 42306 900 |
| QATAR | Blue Star Qatar WLL (Joint Venture) Blue Star Qatar WLL Doha, State of Qatar – 47242 Phone: (974) 4458 2271 Fax: (974) 4458 0078 |
| OMAN | Blue Star Oman Electro-Mechanical Company LLC (Joint Venture) Bait Towell, Ground Floor Lobby 2, Azaiba – 1040, Ruwi – 112, Sultanate of Oman Phone: (968) 2452 6466 Fax: (968) 2452 6476 |
| MALAYSIA | Blue Star M&E Engineering SDN BHD (Joint Venture) 13th Floor, Menara Ammetlife 1, Jalan Lumut, Kuala Lumpur Malaysia – 50400 Phone: (603) 4041 8261 Fax: (603) 4041 9520 |