NPCI Customer care helpline numbers – Email Support – Office Address

BHIM UPI Customer care

Customer care toll-free number 18001201740
E-mail Address

List of Offices across India

Mumbai 1001A, B wing, 10th Floor,
The Capital, Bandra-Kurla Complex,
Bandra (East), Mumbai – 400 051
Phone – 022 4000 9100
Goregaon (Mumbai) Unit nos. 201, 301 & 302,
2nd & 3rd Floor,
Raheja Titanium, Western Express Highway,
Goregaon east, Mumbai – 400063
Phone – 022 4050 8500
Chennai 8th Level, VBC Solitaire
47 & 49 Bazullah Road, T. Nagar,
Chennai – 600 017
Phone-044 -28160700
Fax044 -28152815
Hyderabad ICICI Towers, off ISB Road
Plot No. 12, 6th Floor, Tower-1 (North Wing)
Nanakram Guda, Financial District
Hyderabad – 500032, Telangana State

Frequently Asked Questions

How to set my UPI-PIN with the bank directly?

Set your UPI pin on any PSP app using with your debit card details.

What can I do if I lost mobile phone?

If you lost your mobile phone, the UPI-PIN is required to authorize all transactions then they will not be able to use the UPI app. Apart from that, contact our customer support at your bank.

What is the difference between UPI and IMPS?

the following are the additional benefits to IMPS

1.Provides for a P2P Pull functionality

2.Simplifies Merchant Payments

3.Single APP for money transfer

4.Single click two factor authentication

How can I pay an online merchant through UPI?

If you shop-online, you can pay through UPI as a payment option. By clicking on that, you need to enter your Payment Address (eg – abc@upi). Once entered, you receive a collect request on your BHIM UPI app then enter your UPI-PIN here and your payment will be complete.

What if I enter wrong UPI – PIN while transaction?

If you enter the wrong UPI PIN then the transaction will fail. If your input the wrong UPI PIN multiple times, bank may temporarily block the transactions UPI from my account.

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