Customer Care Number – 08698010101( for all languages)
Miss call service from registered mobile number : +91 98108 52222
SMS HELP – 91-92275 64444 ( for loan details, EMI card PIN, EMI Card details, NOC)
E-mail Support : wecare@bajajfinserv.in
Grievance Redressal E-mail : grievanceredressalteam@bajajfinserv.in
Grievance Redressal officer Mr.Satish Shimpi Phone : 020-71177266
Customer Experience Head E-mail : customerexperiencehead@bajajfinserv.in
Corporate Identity Number : L65910MH1987PLC042961
Get your Account details on whatsApp
Step 1 : Step 1: Make your phone number acive whatsApp services registered with Bajaj Finserv
Step 2 : Give a miss call from your registered mobile number to 8506889977.
Step 3 : Get confirmation of your registration. Information related to loan details, EMI Card details, Account ststements, and more will be sent to your WhatsApp number.
Note: After registering, if you wish to opt out of the service, just type “WNO” and send an SMS to 9227564444
If not Problem Resolved with the Customer Care
If he problem is not resolving for 1 month and above, customer may appeal the complaint to the officer in charge of the regional office of DNBS at RBI, at the following address:
Officer-in-charge,
Reserve Bank of India,
Regional Office, DNBS, Third floor,
opp. Mumbai Central Station,
Byculla, Mumbai – 400 008
Phone: 0869801010
Useful Links :
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Frequently Asked Some Important Questions
How Can I Apply for Bajaj EMI Card?
Apply for an EMI card to visiting our nearest authorized partner store for availing a consumer durable/digital loan. If you are an existing customer with Bajaj Finserv, you can apply for the card online through the Experia portal, under the offer tab.
The EMI card provided to you by making a onetime payment of a just fee of Rs. 417. However, if the card continuously not used for a year from the date of card issuance, there is a yearly fee of Rs. 117 for the non-usage.
When will I receive my EMI Card?
You will receive your EMI Card after successful completion of your first 4 EMIs.
How do I Do a transaction with my digital EMI Card?
– Enter your Bajaj EMI card number/ your registered mobile number
– Enter OTP that you receive on your registered mobile number
– Your transaction is finished.
How Can I download the the Bajaj Finserv Digital EMI Card?
Step 1: Download the Bajaj Finserv app from the Apple App Store, or the Android Playstore
Step 2: Log in with your registered mobile number
Step 3: Submit the OTP what you receive on your mobile
Step 4: Click on ‘Know More’ to obtain your Digital EMI Card.