ALT Balaji Customer Care Support Contact Details

alt balaji customer care

Customer Support

Customer Care E-mail
Claims/Complaints related to the content
Privacy related & Grievance contact

Corporate Office Contact Details

ALT Digital Media Entertainment Limited
C-13, Balaji House, Dalia Industrial Estate,
Opp. Laxmi Industries, New Link Road,
Andheri (W), Mumbai 400053

Frequently Asked Questions

How can I download videos on my App?

Registered users only download free videos and subscribed users can download all available videos to them. User can see the downloaded videos even they don’t have the internet.

To download Tap on any video to go to the content details page. Tap on the ‘Download’ icon in the content details page. Select the download quality. Once you select the quality, download begins and the video will be saved in ‘Downloads’ under the ‘Menu’ section in the Alt Balaji App.

Where do my downloaded videos stored?

Downloaded videos stored on user device memory and that can be accessed through the ALTBalaji app only.

How do I cast using Chromecast from my phone?

Set up your Chromecast and connect to the same Wi-Fi network. Open the ALT App from your Android/IOS phone, then select the video you want to cast. Tap the Cast icon on the top right corner of your screen. Select the Chromecast device on which you want to cast the video. Your phone works just like your remote. You can change volume, fast forward, stop and play. Click on the ‘Cast’ icon and then select ‘Disconnect’ to stop casting.

Useful Links

Investor Relations



Download Android App

Download I Phone App

Social Site Links