Customer Support
| Customer Care E-mail Support | support@altbalaji.com |
| Claims/Complaints related to the content | legal@altbalaji.com |
| Privacy related & Grievance contact | grievanceofficer@altbalaji.com |
Corporate Office Contact Details
ALT Digital Media Entertainment Limited
C-13, Balaji House, Dalia Industrial Estate,
Opp. Laxmi Industries, New Link Road,
Andheri (W), Mumbai 400053
Frequently Asked Questions
How can I download videos on my App?
Registered users only download free videos and subscribed users can download all available videos to them. User can see the downloaded videos even they don’t have the internet.
To download Tap on any video to go to the content details page. Tap on the ‘Download’ icon in the content details page. Select the download quality. Once you select the quality, download begins and the video will be saved in ‘Downloads’ under the ‘Menu’ section in the Alt Balaji App.
Where do my downloaded videos stored?
Downloaded videos stored on user device memory and that can be accessed through the ALTBalaji app only.
How do I cast using Chromecast from my phone?
Set up your Chromecast and connect to the same Wi-Fi network. Open the ALT App from your Android/IOS phone, then select the video you want to cast. Tap the Cast icon on the top right corner of your screen. Select the Chromecast device on which you want to cast the video. Your phone works just like your remote. You can change volume, fast forward, stop and play. Click on the ‘Cast’ icon and then select ‘Disconnect’ to stop casting.