Customer Support
| Customer Care Number | 1860 266 6601 |
| Customer Care – Out Side India | +91 22 6601 6601. |
| For Customer in Mumbai | 6601 6601 |
| Report Fraud | 18001236601 |
| E-mail Support | customer.care@db.com |
| Report Fraud E-mail | report.fraud@list.db.com |
SMS Support
| To Block Debit Card | SMS <BLOCK> <last 4 digits of card> to 561615 from the registered mobile number |
| To Report Fraud | SMS “FRAUD” to 561615 from your registered mobile number |
| To Know Health Insurance | SMS ACTIV to 561615 |
Complaint/ Grievance Redressal Process & Contacts
| Level-1 ( 7 Days) | Address: Customer Care, Deutsche Bank AG, PO Box 9095, Mumbai – 400063 Phone: 1860 266 6601 E-mail: customer.care@db.com Visit: Nearest Branch below |
| Level-2 (10 Days) | E-mail: head.services@db.com |
| Level-3 (10 Days) | Nodal Officers Contacts |
| Level-4 (30 Days) | Principal Nodal Officer Deutsche Bank AG, India Private and Commercial Clients PO Box Number – 9094 Goregaon Post Office Goregaon (E), Mumbai 400063. Email: nalanda.kadam@db.com |
| Level-5 | Banking Ombudsman Contacts |
Branches
| Ahmedabad | 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad – 380006. Phone No. : +91-79-71015000 Fax No. : +91-79-71015060 |
| Aurangabad | A-2 Ground Floor, Aurangabad Business Center, Adalat Road, Dr. Rajendra Prasad Marg, Aurangabad – 431005. Phone No. : +91-240-6615600 Fax No. : +91-240-6615700 |
| Bangalore | No. 26 – 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore – 560001, Karnataka. Phone No. : +91-80-71935507 Fax No. : +91-80-71935555 |
| Chennai | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai – 600 006. Phone No. : +91-44-71309696 |
| Delhi | Ground Floor, Hindustan Times House, 18-20 Kasturba Gandhi Marg, New Delhi 110 001. Phone No. : +91-11-71109600 Fax No. : +91-11-71109666 |
| Gurgaon | Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon – 122002. Phone No. : +91-124-7138282 Fax No. : +91-124-7138181 |
| Kolhapur | 221B / 1B, E Ward, Tarabai Park, Opposite D-Mart, Kolhapur – 416003, Maharashtra. Phone No. : +91-231-6601300 Fax No. : +91-231-6601400 |
| Kolkata | 9 Shakespeare Sarani, Ground Floor, Brooke House, Kolkata – 700071, West Bengal. Phone No. : +91-33-71009614 |
| Ludhiana | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab – 141002. Phone No. : +91-161-6624508 Fax No. : +91-161-6624501 |
| Moradabad | 8th Km. Stone, Delhi Road, Opp. Naya Moradabad, Mangupura, Moradabad, U.P – 244001. Phone No. : +919045002169 |
| Mumbai | Hazarimal Somani Marg, Fort, Mumbai – 400001, Maharashtra. Phone No. : +91-22-71804500 Fax No. : +91-22-71804545 |
| Mumbai | 110 / Sidrah, S V Road & 8th Extension Road Corner, Khar (West), Mumbai – 400 052, Maharashtra. . Phone No. : +91-22-66009423 Fax No. : +91-22-66009666 |
| Noida | Deutsche Bank AG, Som Datt Tower, Third Floor, K-2, Sector 18, Noida – 201301. Phone No. : +91-120-7141108 Fax No. : +91-120-7141111 |
| Pune | Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, Aundh, Pune – 411007, Maharashtra. Phone No. : +91-20-71249000 Fax No. : +91-20-71249001 |
| Salem | Plot No: 9 & 10, Venkatathiri Nilayam, Yercaud Main Road, Kannankurinchi Post, Salem – 636008, Tamil Nadu. Phone No. : +91-9042004546 Fax No. : +91-427-2402684 |
| Surat | 124, Kalamandir House, Ghod Dod Road, Surat – 395007. Phone No. : +91-261-6647210 Fax No. : +91-261-6647239 |
| Vellore | R J Plaza, Ground Floor, No. 5, Katpadi Main Road, Virudhampet, Vellore – 632006, Tamil Nadu. Phone No. : +91-9042001135 Fax No. : +91-416-2245245 |
Products & Services Offered
- Banking
- Loans
- Investment
- Insurance
- NRI Banking
- Business Banking