Customer care for Indian Customers
| Resident Customers | Within India | From Overseas |
| HSBC Premier (Toll Free) – 24/7 | 1800 266 3456 1800 120 4722 | +91-40-61268001 +91-80-71898001 |
| HSBC Advance / Personal Banking / Credit Cards (Toll Free) – 6.30 AM to 8.30 PM | 1800 267 3456 1800 121 2208 | +91-40-61268002 +91-80-71898002 |
| Business Banking (8:00 am to 7:00 pm IST (Monday to Friday) and 8:00 am to 4:00 pm IST on Saturday ) | 1800 123 2666 1800 419 2288 | +91-040-61268010 +91-040-71898010 +91-080-61268010 +91-080-71898010 |
| Retail Business Banking (RBB) – For general queries (Toll Free) | 1800 419 5400 1800 123 2979 | +91-40-61268004 +91-80-71898004 |
| Retail Business Banking (RBB) – For HSBC Net queries (Toll Free) ( Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month ) | 1800 120 2210 | +91-022-50323533 |
Non-Resident Indian (NRI) Customers
| Country | Phone Banking Number – Toll Free |
| From India | 1800 209 0100 / 1800 121 2209 |
| Bahrain | 80006764 |
| Canada | 18333863370 |
| Philippines | 180011102858 |
| Hong Kong | 800938181 |
| ndonesia | 0078030165151 ( Nikas ) & 0018030165151 ( PTI ) |
| Malaysia | 1800819823 |
| New Zealand | 0800420572 |
| Oman | 80077610 |
| Qatar | 00800101031 |
| Saudi Arabia | 8008501133 |
| China | 108007142932 ( China South ) 108001402946 ( China North ) |
| Singapore | 8001014362 |
| Thailand | 1800014029 |
| United Arab Emirates | 80001830251 |
| United Kingdom | 08000489157 |
| USA | 18339982278 |
| Australia | 1800953852 |
| Austria | 0800296718 |
| Denmark | 80254085 |
| France | 0800904636 |
| Germany | 0800800116 |
| Ireland | 1800948637 |
| Italy | 0800582749 |
| Netherlands | 08000238310 |
| Switzerland | 0800894680 |
Non-resident or overseas Indian Non toll free numbers
| Country | Phone Banking Number (Non-toll free) |
| Calls to India from overseas | +91-040-61268007 +91-080-71898007 |
| Kuwait | +965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| Card Activation | +91-040-71898003 +91-080-71898003 |