| Customer care toll-free number | 18001201740 |
| E-mail Address | contact@npci.org.in |
List of Offices across India
| Mumbai | 1001A, B wing, 10th Floor, The Capital, Bandra-Kurla Complex, Bandra (East), Mumbai – 400 051 Phone – 022 4000 9100 |
| Goregaon (Mumbai) | Unit nos. 201, 301 & 302, 2nd & 3rd Floor, Raheja Titanium, Western Express Highway, Goregaon east, Mumbai – 400063 Phone – 022 4050 8500 |
| Chennai | 8th Level, VBC Solitaire 47 & 49 Bazullah Road, T. Nagar, Chennai – 600 017 Phone-044 -28160700 Fax044 -28152815 |
| Hyderabad | ICICI Towers, off ISB Road Plot No. 12, 6th Floor, Tower-1 (North Wing) Nanakram Guda, Financial District Hyderabad – 500032, Telangana State |
Frequently Asked Questions
How to set my UPI-PIN with the bank directly?
Set your UPI pin on any PSP app using with your debit card details.
What can I do if I lost mobile phone?
If you lost your mobile phone, the UPI-PIN is required to authorize all transactions then they will not be able to use the UPI app. Apart from that, contact our customer support at your bank.
What is the difference between UPI and IMPS?
the following are the additional benefits to IMPS
1.Provides for a P2P Pull functionality
2.Simplifies Merchant Payments
3.Single APP for money transfer
4.Single click two factor authentication
How can I pay an online merchant through UPI?
If you shop-online, you can pay through UPI as a payment option. By clicking on that, you need to enter your Payment Address (eg – abc@upi). Once entered, you receive a collect request on your BHIM UPI app then enter your UPI-PIN here and your payment will be complete.
What if I enter wrong UPI – PIN while transaction?
If you enter the wrong UPI PIN then the transaction will fail. If your input the wrong UPI PIN multiple times, bank may temporarily block the transactions UPI from my account.